What information do we collect and how is it used?
Electronic Newsletter and Subscription to other Updates about RC
RC may offer users the opportunity to sign up to receive the RC monthly newsletter as well as news, service, app, marketing and press updates related to RC (collectively, “Updates”). RC does not guarantee or promise the frequency in which Updates may be sent and reserves the right to discontinue sending Updates at any time. To sign up for Updates, you must be eligible to register with RC and provide your e-mail address, first name, create a password and, at your option, a screen name. Information collected for RC Updates may be transferred, disclosed, or shared with third parties who may be engaged by us specifically to handle the preparation and delivery of the Updates and perform other related technical and processing functions. These third parties may not use it for other purposes and have agreed to maintain the confidentiality of such information. Sign-up for Updates is always optional, and users who no longer wish to receive our Updates and communications may opt-out of receiving these communications by clicking on the “unsubscribe” link in the email or email us at firstname.lastname@example.org. or you may contact us by post at RewardChain, Ltd., Attn: Customer Service, 216a Willis Street, Wellington, 6011, NZ to opt-out.
Policy Against Unsolicited Submissions
Third Party Links
To provide relevant information not found on our Sites, RC may provide links from our Sites to third party websites. We encourage our users to read third party websites’ privacy policies before submitting personal information. Correspondence With RC If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Sites, we may collect such information into a file which is only accessed by authorized personnel. We may also collect other users’ comments about you in our complaints department.
Tracking Information of our Users
Control of Your Password
RC has security measures in place to protect and prevent the loss, misuse, and alteration of the information under our control. RC uses industry standard efforts to safeguard the confidentiality of your personal identifiable information such as firewalls. While “perfect security” does not exist on the Internet, our technical experts at RC work hard to ensure your secure use of our services.
Merger or Acquisition
GDPR Addendum (May 25th, 2018)
If you are a resident of the European Union (“EU”) you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as further outlined below.
The purpose of this Privacy Addendum is to explain how our Site(s), Software, and company (RewardChain, Ltd.) ("we," "us," or "our"), secures, shares, and uses personal information that it collects and receives from you through its website, and marketing programs, affiliate programs, services, communications, mobile applications, ecommerce transactions, and other services (collectively, the “Service”). If you have any questions or concerns regarding this Privacy Addendum or our practices, please contact us using the information provided below.
We use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure.
We will be the controller of your Personal Data processed in connection with the Services. Upon request, we will provide you with information about whether we hold or process your personal information on behalf of third parties.
We acknowledge, subject to the rest of this policy, that you have the right to access and change the personal information we collect and process as a data processor.
If you have any questions or requests about this section please contact us at hello@RewardChain.co
Lawful basis of processing
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others.
a. Insofar as you have given us your consent for the processing of your personal data, that consent is the legal basis for the processing (Art. 6 para. 1 letter a GDPR).
b. For the processing of personal data for the purposes of initiating or fulfilling a contract with you, Art. 6 para. 1 letter b GDPR is the legal basis.
c. Insofar as the processing of your personal data is necessary for the fulfillment of our legal obligations (e.g. for the retention of data), we are authorized to do so pursuant to Art. 6 para. 1 letter c GDPR.
d. In addition, we process personal data for the purposes of safeguarding our legitimate interests and the legitimate interests of third parties pursuant to Art. 6 para. 1 letter f GDPR. Maintaining the functionality of our IT systems, marketing our own and third-party products and services as well as documenting business contacts as required by law are such legitimate interests. Examples of these legitimate interests include:
Operation and improvement of our business, products and services
Marketing of our products and services
Provision of user support
Protection from fraud, legal, or security threats
Compliance with legal obligations, such as proof of licenses, authorization, and consent
Completion of corporate transactions
Compliance with KYC, age verification, and similar laws and regulations
Financial transactions record keeping and banking and credit card industry compliance Dispute resolution
Personal Data of Children
We do not knowingly collect or solicit Personal Data from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any Personal Data about yourself to us.
Rights You Have Regarding Your Personal Data
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email email@example.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes our rights or the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by updating any of the information contained in your user profile.
Erasure: You can request that we erase some or all of your Personal Data from our systems.
Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes.
Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
Transfers of Personal Data
By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to us in the U.S. and may be hosted on U.S. servers, and you authorize us to transfer, store and process your information to and in the U.S., and possibly other countries. You hereby consent to the transfer of your data to the U.S.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Amazon AWS is a cloud services and storage provider.
For more information on the privacy practices of Amazon AWS, please visit the Amazon AWS Privacy & Terms web page:
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help in the secure handling of payment information.
Additional Disclosure of Data
Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Deletion of your personal data
We delete your personal data as soon as the purpose for which we have collected and processed the data ceases to apply. Beyond this point in time, data is only stored if this is required by the laws, regulations or other legal requirements.
Personal Information Collection
Personal Information Use
We may use the information we collect from you for any lawful purpose, including, but not limited to, for providing products and services, identification and authentication, Service operation, analytics and improvements, support, contact (e.g., sending email and electronic message notifications related to use of the Service), marketing and promotions, research, sharing such information with our affiliates, first and third-party marketing, and anonymous reporting. We may combine Automatically Collected Information with other information we collect about you, to improve site functionality and the services we offer you, and for Service security, and both internal and external marketing analytics.
Personal Information Sharing
Changes to this policy
We reserve the right to revise, modify, or update this policy at any time. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your particular account or by placing a prominent notice on our site.
If you have any questions about this section or our data practices generally, please contact us using the following information and designated contact:
Name: A. McLeay
Physical address: 216a Willis Street, Wellington, 6011, NZ
Email address for contact: hello@RewardChain.co